trust888 is committed to protecting the personal data of every Member. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have in relation to your information. Please read this document carefully.
trust888 collects only the personal data that is strictly necessary to provide our services, comply with legal obligations, and protect the integrity of the Platform. We do not collect data for the sake of collecting it.
All personal data held by trust888 is protected with bank-grade 256-bit SSL encryption in transit and industry-standard encryption at rest. Access to Member data is restricted to authorised staff on a need-to-know basis only.
Members have the right to access, correct, and request deletion of their personal data subject to legal retention requirements. trust888 honours these rights and processes data requests within 30 days of receipt.
trust888 does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your data is used exclusively to operate the Platform and meet regulatory requirements.
Every use of your personal data by trust888 is grounded in a lawful basis — contractual necessity, legal obligation, legitimate interest, or your explicit consent. We document our processing activities and review them regularly.
trust888 retains personal data only for as long as necessary for the purpose it was collected, or as required by applicable law. Data no longer needed is securely deleted or anonymised in accordance with our retention schedule.
1.1 This Privacy Policy ("Policy") describes how trust888 ("trust888", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("Member", "User", "you") who register for an account or otherwise interact with the trust888 Platform at https://trust888.club.
1.2 trust888 is committed to handling your personal data with care, transparency, and in accordance with applicable data protection laws and international best practices. We recognise that privacy is a right, not a privilege, and we have built our data practices around that principle.
1.3 By registering for a trust888 account, depositing funds, or using any service offered on the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
1.4 This Policy should be read alongside the trust888 Terms & Conditions, which form the overall legal framework governing your use of the Platform.
2.1 For the purposes of applicable data protection legislation, trust888 is the data controller responsible for the personal data of Members collected and processed through the Platform.
2.2 trust888 operates under international gaming authority licensing. Our data protection obligations are aligned with the requirements of our licensing jurisdiction and applicable international standards for data protection in the online gaming sector.
2.3 Questions, requests, or concerns relating to the processing of your personal data by trust888 may be directed to our Data Protection contact at: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in the subject line of your communication.
3.1 Registration Data: When you create a trust888 account, we collect your full legal name, date of birth, email address, Malaysian mobile phone number, and a username and password of your choosing.
3.2 Identity Verification (KYC) Data: To comply with our licensing obligations and anti-money laundering requirements, we may collect government-issued identity document information (e.g., Malaysian IC number, IC front and back images), proof of address documentation, and a photograph or selfie for identity verification purposes.
3.3 Financial Data: We collect information necessary to process your deposits and withdrawals, including your Touch n Go eWallet account identifier, Boost account details, FPX bank details, GrabPay account identifier, or cryptocurrency wallet address (USDT TRC20). We do not store full card numbers or banking login credentials.
3.4 Transaction Data: Records of all deposits, withdrawals, bets placed, games played, bonus claims, and account balance history are retained as part of your trust888 account record.
3.5 Technical Data: When you access the trust888 Platform, we automatically collect your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps.
3.6 Usage Data: We collect information about how you use the Platform, including pages visited, games accessed, session duration, bet history, search queries within the Platform, and interaction patterns.
3.7 Communications Data: If you contact trust888 via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and resolution notes.
3.8 Responsible Gaming Data: If you set deposit limits, session time limits, or request self-exclusion, we retain records of those elections and their effective periods to honour your stated preferences and comply with our responsible gaming obligations.
4.1 Directly from you: The majority of personal data held by trust888 is provided directly by you during registration, account verification, deposit and withdrawal transactions, and communications with our support team.
4.2 Automatically: Technical data and usage data are collected automatically when you access the Platform through standard web technologies including cookies, web beacons, server logs, and local storage.
4.3 From third parties: trust888 may receive personal data from third-party identity verification providers, payment processing partners, fraud prevention services, and gaming regulators where such sharing is necessary to verify your identity, process transactions, or comply with legal obligations.
5.1 trust888 uses your personal data for the following purposes:
6.1 Every processing activity carried out by trust888 in relation to your personal data is grounded in one or more of the following lawful bases:
7.1 trust888 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes under any circumstances.
7.2 trust888 may share your personal data with the following categories of third parties, strictly as necessary to operate the Platform:
7.3 All third-party service providers engaged by trust888 are required to handle your personal data in accordance with applicable data protection law and are contractually prohibited from using your data for any purpose other than the specific service they provide to trust888.
8.1 The trust888 Platform uses cookies and similar tracking technologies (including web beacons and local storage) to operate the Platform, remember your preferences, maintain your login session, and analyse usage patterns.
8.2 The categories of cookies used on the trust888 Platform include:
8.3 You may control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the trust888 Platform. Strictly necessary cookies cannot be disabled via browser settings as they are essential to the operation of the service.
9.1 trust888 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a high risk to Member rights and freedoms, trust888 will notify affected Members without undue delay, in accordance with applicable legal requirements.
9.3 While trust888 takes all reasonable steps to protect your data, no digital system can guarantee absolute security. You are responsible for maintaining the security of your own trust888 login credentials and for notifying us promptly of any suspected unauthorised access.
10.1 trust888 retains personal data for the period necessary to fulfil the purposes described in this Policy, and in accordance with applicable legal and regulatory retention requirements.
10.2 As a general principle:
10.3 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
11.1 Subject to applicable law and regulatory requirements, you have the following rights in relation to your personal data held by trust888:
11.2 To exercise any of the above rights, please contact trust888 at [email protected] with "Privacy Request" in the subject line. We will respond to all valid requests within 30 calendar days. In complex cases, this period may be extended by up to a further 60 days, and we will notify you accordingly.
11.3 Note that certain data rights may be limited where trust888 has an overriding legal obligation to retain or continue processing data — for example, transaction records required for regulatory compliance.
12.1 The trust888 Platform is strictly intended for adults aged 21 years and above. trust888 does not knowingly collect or process personal data from persons under the age of 21.
12.2 If trust888 becomes aware that it has inadvertently collected personal data from a minor, that data will be deleted immediately and the associated account will be closed. Any funds deposited by a minor will be returned to the source payment method after applicable investigations.
12.3 Parents and guardians who believe a minor may have created a trust888 account should contact our support team immediately at [email protected].
13.1 trust888 operates servers and engages service providers in multiple jurisdictions. As a result, your personal data may be transferred to and processed in countries outside Malaysia.
13.2 Where personal data is transferred internationally, trust888 ensures that appropriate safeguards are in place to protect your data, including contractual protections with service providers that require them to maintain data protection standards equivalent to those applied by trust888.
13.3 By using the trust888 Platform, you consent to the transfer of your personal data to jurisdictions outside Malaysia as described in this Policy, subject to the safeguards described herein.
14.1 The trust888 Platform may contain references or links to third-party game providers and payment service websites. This Privacy Policy applies only to the trust888 Platform itself and does not govern the data practices of any third-party website or service.
14.2 trust888 is not responsible for the privacy practices of third-party game providers, payment processors, or any other external services. We encourage Members to review the privacy policies of any third-party service they interact with directly.
15.1 trust888 reserves the right to update or amend this Privacy Policy at any time. The most current version of the Policy will always be accessible at https://trust888.club/privacy-policy, and the effective date will be updated accordingly.
15.2 Where material changes are made to this Policy, trust888 will notify registered Members by email and/or by prominent notice on the Platform. Your continued use of the trust888 Platform after the publication of an updated Policy constitutes your acceptance of the changes.
15.3 If you do not agree with an updated Privacy Policy, you should stop using the trust888 Platform and may request account closure in accordance with the Terms & Conditions.
16.1 For all privacy-related enquiries, data subject access requests, or complaints regarding trust888's data handling practices, please contact us:
16.2 This Privacy Policy was last updated on 1 June 2026. The version published on this page supersedes all prior versions of the trust888 Privacy Policy.
We protect your privacy so you can focus on enjoying Malaysia's most trusted online gaming platform — fair games, fast MYR payouts, 24/7 support.
Create Your trust888 Account21+ only. Gambling involves risk. Read our Responsible Gaming page before wagering.